Plumbing Resources and FAQs

Frequently Asked Questions

We've compiled the most common questions we receive from homeowners in the Greater Las Vegas Area. If you don't see your question answered here, please don't hesitate to call our experts at (702) 702-2477.

  • Do you truly offer 24-hour emergency service?

     Yes. We are genuinely available 24 hours a day, 7 days a week, including holidays. When you call (702) 702-2477, you will reach a dispatcher who will send a certified plumber for rapid assistance.

  • How can I tell if I have a slab leak?

    Common signs include a hot spot on your floor, a sudden spike in your water bill, or the sound of running water when all fixtures are off. Call us immediately for non-invasive leak detection.

  • How long do water heaters last in the Las Vegas climate?

     Standard tank water heaters typically last 8-12 years. Our maintenance service can help maximize their lifespan, but we recommend regular checks due to the hard water.

  • Do you provide upfront pricing?

    Absolutely. We provide a detailed, flat-rate price quote before any work begins. There are no hidden fees or surprise charges, even for emergency calls.

  • How often should I have my drains cleaned?

     We recommend a professional check or preventative Hydro-Jetting every 1–2 years, especially if you experience slow drains or notice strange odors from your main line.

  • Why is my toilet constantly running?

    This is usually caused by a faulty flapper or fill valve. This wastes significant water. It's a quick, easy fix that our technicians can resolve immediately during a service call.

  • Do you service the entire Las Vegas Valley, including Henderson and Summerlin?

    Yes, we proudly service the entire Greater Las Vegas Area, including all major neighborhoods like Henderson, Summerlin, and North Las Vegas, ensuring a rapid response to all locations.

  • Is your company licensed and insured?

    Yes, Rapid Response Plumbing is fully licensed and insured to perform all residential and commercial plumbing services in the state of Nevada.